Privacy Policy
Your privacy is our mission. We operate under a strict no-logs policy, ensuring your online activity remains completely anonymous and secure.
We don't collect your browsing history, traffic data, DNS queries, or IP addresses. Our systems are designed so we have no sensitive data to share — even if compelled to do so.
With RAM-only servers and AES-256 encryption, your data is never stored. When a server reboots, everything is wiped instantly. Your privacy isn't just a promise — it's built into our infrastructure.
Privacy Policy
At Zfree LLC, your privacy is our top priority. This policy explains how we handle your data when you use our VPN services.
Our "No-Logs" Guarantee
We operate under a strict No-Logs Policy. We designed our systems so that we do not have sensitive data to share with anyone, even if compelled to do so.
We DO NOT collect: browsing activity, traffic data, DNS queries, connection timestamps, your original IP address, or assigned VPN IP. Because we do not store this data, we cannot relate any specific online activity to a specific user.
Information We Collect
Account Information: Email address for account creation and support. Payment data is processed by third-party processors — we only see transaction ID and status.
Operational Data: Server load, aggregate bandwidth, and optional crash reports to maintain service quality. This data is not tied to individual accounts.
How We Use Your Information
We use collected information to provide the service, authenticate your account, manage subscriptions, respond to support requests, and send important security updates.
Cookies and Tracking
We do not use cookies or trackers inside the VPN tunnel. On our website, we use temporary session cookies and optional analytics. You can disable cookies in your browser settings.
Data Sharing
We never sell, rent, or trade your personal data. We only share data with trusted service providers necessary to run our business. If we receive legal requests, we comply with the law — but we cannot provide data we do not have.
Security Measures
All VPN traffic is encrypted using AES-256 . Our RAM-only servers ensure no data is written to hard drives — if a server is rebooted, all data is instantly wiped.
Your Data Rights
You have the right to access, correct, or delete your personal data. Contact us at info@ziofree.com to exercise these rights.
Data Retention
Account data is retained while your account is active. Payment records are kept for 7 years as required by tax laws. Support emails are retained for 2 years, then deleted.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@ziofree.com
Address: Zfree LLC, 8206 Louisiana Blvd NE, Ste A #7909, Albuquerque, New Mexico 87113, Bernalillo, New Mexico
Our service is not intended for anyone under 18. We may update this policy to reflect changes in our services or laws — significant changes will be communicated via email or in-app notification.